Privacy Policy
At TravelShark, we are committed to the confidentiality and security of personal information you provide while using TravelShark web sites and TravelShark.com (“the Sites"). To provide you with an Internet experience that delivers the information, resources, and services that are most relevant to you, the Sites may request that you provide certain types of information about you, and the Sites may gather certain information about you and your use of the Sites.
Your Agreement with This Privacy Policy
By using the Sites, you consent and agree to this Privacy Policy.
This Privacy Policy applies to your use of the Sites and addresses how the Sites treat information about you. Please read this Privacy Policy carefully to learn about our privacy practices before you use the Sites or provide information about you to us via the Sites.
Types of Information Covered by This Privacy Policy
This Privacy Policy covers two types of information: “Personal Information” and “Anonymous Aggregate Data.”
“Personal Information" refers to data you voluntarily provide when you use the Sites. Typically, Personal Information is information that identifies you or is about you and/or the company on whose behalf you are accessing and using the Sites. By way of example, Personal Information may include your name, username, password, e-mail address, phone number, company affiliation, physical address, and/or certain other personal information. Personal Information may also include information about your eating, travel, and other hospitality and entertainment preferences, plans, and desires.
"Anyonymous Aggregated Data" refers to general information regarding visitors and users of the Sites that relates to use of the Sites. By way of example, Anyonymous Aggregated Data includes website traffic patterns, location data, IP addresses, type of web browser, referring websites, number of visits to certain web pages, visits from other websites or to third-party websites linked to the Sites, use of particular services and interest in services on the Sites, information or features of the Sites, other sites reached through the Sites, and other session data.
How TravelShark Uses Your Personal Information and Why We Need It
Our goal is to ensure that the Personal Information we obtain from you is not used in ways that you may not be aware of and have not agreed to. If you agree to provide us with your Personal Information, we will use it for purposes discussed in this Privacy Policy.
You can choose not to provide Personal Information to us, but most of the content, services, and functions on the Sites are available only to registered users who agree to provide Personal Information to us. To facilitate your use of the Sites, we may ask for certain Personal Information. By way of example, you may provide us with Personal Information in order to register an account on the Sites, to obtain newsletters, receive updates, and receive other information from or about the Sites, and for other purposes relating to the Sites. We may also request your Personal Information to enable us to publish your content on the Sites such as photos, reviews, forum posts, etc.
Not surprisingly, there are many things we cannot do for you without your Personal Information. For example, we cannot complete transactions with you, send service and administrative messages, resolve disputes, or respond to your feedback unless you provide Personal Information to us. We cannot notify you of special offers or new products or services (of TravelShark or our third-party partners) without certain Personal Information.
We do not sell, rent, or share any of your Personal Information with third parties in the normal course of our business, and we will not use it for unapproved commercial purposes. The Sites may include functionality for you o access third-party websites and services (such as Facebook and Twitter). By accessing and using third-party websites and services from the Sites, you will be sharing information with those sites, and those sites may require you to provide your Personal Information in order to access and/or use such third-party websites and services. When you access third-party websites and services from the Sites, your conduct and disclosures will be governed by the privacy policies of the third-party websites and services. The privacy policies of such third-party websites and services typically would enable you to modify your privacy settings with the third parties, but TravelShark has no ability or right to control or monitor how such third parties use your Personal Information and other disclosures to them, nor can TravelShark guarantee the security or privacy of your Personal Information or other disclosures to such third parties.
TravelShark does reserve the right to sell or transfer your Personal Information under the following types of circumstances, which are not in the normal course of our business:
- If our company is acquired by or merged with a third party; or, alternatively, if substantially all of our assets are acquired by a third party. Under these types of circumstances, your Personal Information may be included as an asset in the underlying transaction.
- If we are under a duty to disclose or share your Personal Information to comply with any legal obligation or to enforce or apply our Terms of Use.
You Can Access, Modify, and Delete Certain of Your Personal Information
When you register an account on the Sites, we will create and provide you with access to your “User Profile,” which will include certain Personal Information you provide to us. You can modify or delete your Personal Information on your User Profile. In fact, it is important for you to keep your Personal Information up to date so that we can contact you as necessary and as you desire in connection with your use of the Sites and the services available on the Sites.
You will be able to modify your User Profile to opt in or out of certain email communications, subscriptions, promotional offers, and other preferences regarding your use of and communictaion to/from the Sites.
You are free to terminate your registered account on the Sites, and you will have the ability to do so on the Sites. Before we terminate your registered account, we will send you an e-mail to confirm your request. After your registered account is terminated, you will not be able to sign in to the Sites or access the Personal Information that was provided under that registered account.
Please also note that, even for terminated registered accounts, TravelShark may retain certain of your Personal Information in our backups and for recordkeeping purposes.
How We Store, Process, and Transfer Your Personal Information
Data collected by TravelShark, including your personal information, is maintained, stored, transferred, and processed on servers and other equipment owned and/or operated by Amazon Web Services (“AWS”). AWS is a suite of services offered by Amazon.com, which describes AWS as an “infrastructure web services platform in the cloud.”
AWS employs comprehensive security measures to protect TravelShark’s data, including your Personal Information. AWS details these security measures on a web page entitled, “AWS Security and Compliance Center,” which is located at this link: http://aws.amazon.com/security/
AWS (under agreement with TravelShark) stores data on servers at facilities in various locations around the world. By providing TravelShark with your Personal Information and thereby agreeing to this Privacy Policy, you are also consenting and agreeing to the storage, transfer, and processing of your Personal Information to and from various AWS servers and facilities around the world.
Unfortunately, the Internet is not completely secure. While we cannot guarantee absolute security of your Personal Information, we believe our use of AWS means that we have implemented adequate security mechanisms and procedures to help protect your Personal Information.
Use of Anonymous Aggregate Data
TravelShark is interested in improving the Sites and may develop and offer new features and services. We monitor and collect Anonymous Aggregate Data regarding your use of the Sites for marketing purposes and to study, improve, and promote use of the Sites. In connection with such purposes, TravelShark may share Anonymous Aggregate Data with third parties, but such disclosure of Anonymous Aggregate Data will not reveal your Personal Information.
Use of Cookies
Cookies are small, unique data text files that may be stored on your hard drive depending on your web browser’s settings. Cookies by themselves cannot be used to find out the identity of any user and do not contain Personal Information. But we use cookies to collect and maintain Anonymous Aggregate Data about Site use. Most web browers have settings that enable users to block cookies, but we believe they are valuable to users of the Sites because they enable optimal use and navigation on the Sites.
By way of example, we use cookies to enable features on the Sites, recognize you as a previous visitor, speed navigation on the Sites, keep track of information so that you do not have to re-enter it each time you visit our Sites, and may provide you with customized content, services, and purchasing opportunities.
Links Provided To Other Sites
TravelShark may provide links to other websites that we believe might offer you useful examples of services and products. However, those sites may not follow the same privacy policies set forth in this Privacy Policy. TravelShark is not responsible for the privacy policies or the actions of any third parties, including without limitation, any website owners whose sites may be reached through the Sites, nor can we control the activities of those websites or their owners/operators. You should carefully review the privacy policies and terms of use of any site you access via the Sites before using any such thid-party sites or submitting your Personal Information or other sensitive data to them.
California Privacy Rights
Under California law, residents can request certain information regarding our use and disclosure of Personal Information to third parties. To make such a request, please email: policy <at> travelshark <dot> com (remove the characters and construct this as a typical email address).
Policy Modifications & Contacting TravelShark
TravelShark reserves the right to change this Privacy Policy at any time; notice of changes will be published on this page or on the Sites or emailed to you. We strongly encourage you to review the Privacy Policy periodically. Changes will always be prospective, not retroactive. If you have questions about our policies, please contact:
TravelShark
390 Orchard Park Road
14-04 Palais Renaissance
Singapore, 238871
+65 6734 8515
Info <at> TravelShark <dot> com
